Does anyone have any experience with this Orlando / New Smyrna shaper?

Yup he's a good dude. Got a board from him last summer and he's more than willing to spend time with you working on what you want and what works best for you. He literally spent over an hour of his (busy) time at the factory with me showing me the process he goes through and explaining his different models and options. He's definitely passionate about making good boards and providing great customer service. Would def recommend

He's up there with Dominion, Orion and Drew Bagget

good dude when i met him